Effective and Affordable Predictive Dialer Program
by Vioteck Professional on February 21, 2012
I run a successful call center because I use the hosted Predictive Dialer from Vioteck. I have tried other dialer systems in the past and I was always left unsatisfied by my experiences, but never saw a viable alternative to expensive on-site dialers until I heard about Vioteck. With Vioteck I don’t need any expensive hardware or software to run productive call campaigns and, in fact, I can run them at a fraction of the cost of systems from Covad and Avaya.
As the administrator of a call center it is important that the system I use has the latest technology for management and Vioteck’s Predictive Dialer has that. With the Administration Portal I can create custom dispositions and set up custom database fields for my customer representatives in order to see when they are on calls with clients and contacts. I am also able to manage our Do Not Call list, and determine from the portal what campaigns I want the inbound number associated with the predictive dialer to ring to.
I have been very pleased with all of the features and services I get from Vioteck, whether it’s free technical support, free training, or unlimited calls at low, flat monthly rates with no long-term obligation.
Hosted Dialer for Call Centers
by Vioteck Professional on February 21, 2012
If you are looking to scale your call center quickly, while still getting the best provider of dialer technology and services, then Vioteck has the solutions you need. Vioteck has developed a premium enterprise hosted call center suite that out performs most of the high end, and expensive, onsite predictive dialers in the market. With a hosted dialer system, such as the Predictive Dialer, your call center will be operating at maximum efficiency and increasing productivity the moment it is implemented. Since Vioteck’s systems are all hosted and web-based, not only can you run call campaigns without hardware or software, you will receive immediate service, provide within 24 hours of a start up request, which will allow you to make changes and grow fast. The Predictive Dialer is an Advanced Adaptive Algorithm with built-in Answering Machine Detection that will help your agents connect with more live clients and potential customers throughout their working day. You will even be able to see reports on your agents work in real time so that you can make adjustments to your campaign along the way or listen in to live calls without customers knowing so that you can guide your agents to be more successful. The Predictive Dialer program from Vioteck will be the most important and successful tool in your arsenal for call campaigns.
Auto Calling
by Vioteck Professional on February 20, 2012
I was looking for a way to make auto calling more effective and to get my voice message out to millions of people in my area to expand my business. By signing up for a free account from Vioteck I was able to try out Vioteck’s unique service for myself before deciding to use their services. I was completely blown away by the Auto Dialer system when I used it for myself and immediately decided that this was the dialing program that I wanted to use to spread my message. Vioteck’s Auto Dialer allowed me to run call campaigns that would reach as many as 10,000 contacts per minute and millions in a single operation. Uploading and transferring contacts was incredibly simple as the Auto Dialer uses CSV spreadsheet format in order to manage leads. Vioteck also provides voicemail management, which allows customers or potential customers to contact me in order to receive more information or request service, and Vioteck will provide me with any phone number I would like for the voicemail box, whether a local number or 800 number. I highly suggest using Vioteck for your voice broadcasting needs.
Call Phone Numbers
by Vioteck Professional on February 20, 2012
Looking to build a new call center? Only Vioteck’s Predictive Dialer allows you the mobility, speed, convenience and affordability to build and scale a call center in hours instead of weeks at affordable rates.
Vioteck’s hosted Predictive Dialer uses the latest in VOIP technology and an Advanced Adaptive Algorithm to provide you with features that other call center companies can not. With the Predictive Dialer you can run multiple campaigns from different locations simultaneously, send emails to clients directly from within the web-based platform, and view real-time reports in CSV spreadsheet format from within the dialer or sent to your personal email.
Vioteck has also covered of the basics as well, such as allowing your agents to dial out to 5 lines each at the same time and going through multiple steps to determine that a live person is answering your calls.
The solutions from Vioteck are much more affordable than with competitors and when you become a client with Vioteck you receive unlimited calling at flat, low monthly rates, free 24-hour technical support, free training for you and your agents, and free setup.
Choose the dialing program that has everyone in the call center industry rushing to update their call center; choose Vioteck’s Predictive Dialer.
Auto Dialer Voice Broadcasting Solution
by Vioteck Professional on February 17, 2012
Are you looking for a fast and efficient way to run your call center that won’t eat up all of your money? Many dialer programs I have used in the past have been effective but have been extremely over-priced, or they have been moderately priced but also moderately effective. Vioteck is the only provider of call center solutions that I have found that manages to be extremely effective and reasonably priced. In fact, Vioteck’s solutions cost a fraction of what other competitors charge, while providing complimentary free services such as free setup and startup as well as ongoing training and technical support. The Auto Dialer program, for example, allows me to reach out to hundreds of thousands of contacts in a single operation and all with the single click of a button. Uploading contacts, managing leads, and running voice broadcasting campaigns has never been easier than with Vioteck’s Auto Dialer, and I receive low bulk messaging rates, which make running large campaigns exceptionally affordable. I highly recommend that if you are looking to run a voice broadcasting campaign as an outsourced project for another company or your own that you sign up for a free account from Vioteck.
Predictive Dialer Program
by Vioteck Professional on February 17, 2012
Many dialer systems, such as those provided by Covad and Avaya, require you to purchase software and hardware that can be very expensive and ineffective when compared to a hosted dialer program from Vioteck. Other dialer companies also often charge new clients $500 to $1,000 dollars per agent for setup and startup. Vioteck saw the inefficiencies and liabilities of competing dialer companies and engineered a revolutionary new technology to make predictive and automated dialing more affordable and effective.
One of the call center systems that Vioteck provides is the Predictive Dialer program, which is completely hosted and web-based, requiring only a computer headset and access to the Internet in order for you to take advantage of the latest VOIP system. The Predictive Dialer offers all of the benefits that other call center solutions do, such as the ability to dial up to 5 contacts per agent, with additional features like the ability to drop prerecorded messages into answering machines without having to wait for the beep and sending emails to contacts all from the easy to use dialing interface. With Vioteck you receive more than other call center services provide and at a fraction of the cost because setup, startup, and technical support are all complimentary. Choose a hosted dialing solution from Vioteck today.
Focus On Customer Service With the Auto Dialer
by Vioteck Professional on February 16, 2012
I found that the best solution for running any massive call campaign was with Vioteck. With the Auto Dialer system from Vioteck I am able to get my message to the greatest number of people quickly so that I could focus on cultivating and nurturing relationships with customers.
The Auto Dialer from Vioteck uses an Advanced Adaptive Algorithm to dial as many as 10,000 customers or contacts per minute. All I have to do is upload spreadsheets with my contacts’ phone numbers, record a message for bulk delivery, and with one click of the mouse my campaign is running at full force. With the Auto Dialer I can leave options for contacts to gain more information or remove themselves from the call list with the touch of their phone’s keypad. Since the Auto Dialer takes care of reaching out to hundreds of thousands and even millions of contacts, I can spend my time replying to inquiries from potential customers, returning phone calls to current clients, and focus on the expansion of my business.
What I especially like about Vioteck is that, aside from providing the most effective automated dialing system I have ever experienced, they also treat me very well. When I signed up for an account with Vioteck, they provided service within 24 hours, gave me free training, technical support and setup, and have always been there when I need them. I have never had technical issues with the system, which is much different than my past experience with call center providers. I look forward to expanding my business even further with the help of Vioteck’s hosted dialing solutions.
Change the Way You Run Call Campaigns
by Vioteck Professional on February 16, 2012
If you have found this article then that means you are: a) looking for a way to build a call center or perform voice broadcasting campaigns; b) looking for a call center solution that will provide you with the ability to run your call center more efficiently; c) you want to learn more about a hosted dialer system can change the way you run predictive or automated dialing campaigns.
Vioteck was founded on the principle that call centers should not have to rely on outdated technology like onsite dialers and that by providing a system that is hosted and web-based any company or organization could run campaigns affordably and instantaneously.
With the Predictive Dialer, your agents will be able to dial out to 5 lines simultaneously, while completely avoiding answering machines and busy numbers so that they will be communicating with live customers for a greater portion of their time.
With the Auto Dialer, you can run a voice broadcasting campaign that reaches millions of contacts in a single operation without ever having to expand your operation beyond yourself. Campaigns are so easy to run with Vioteck that you can automate a call campaign that will reach thousands of contacts per minute while you take care of customer service and interaction.
Vioteck makes it’s dialer programs affordable by providing free setup and startup, free technical support, free training, and unlimited calling and low monthly rates. Choose a hosted dialer with Vioteck and change the way you think about and execute your call campaigns.
Hosted Dialer Call Center
by Vioteck Professional on February 15, 2012
Why did I choose Vioteck as the provider of my call center solutions? Because Vioteck provides all of the services other dialers do at a fraction of the cost and because with Vioteck I don’t have to deal with the hassle of onsite dialer hardware or software. Vioteck’s solutions are entirely hosted and web-based, which means that I don’t have to pay for maintenance and replacement of on-site dialer equipment and I don’t have to constantly update the software or pay for frequent updates. With Vioteck I get systems for voice broadcasting, bulk messaging, predictive dialing and automated dialing that work better than systems from Covad or Avaya at better prices. Plus, with Vioteck I get incredible customer service: there was no fee for setup or startup, training and technical support are free, and I get unlimited calling in the United States and Canada at low monthly rates with no long-term contracts. Vioteck’s hosted call center systems are far superior to any of the others I have used in the past and Vioteck also provided me with a free demo account to try out their system before I signed up. If you want to be at the top of the call center industry I highly recommend using Vioteck.
Hosted Call Center Dialer
by Vioteck Professional on February 15, 2012
Vioteck knows intimately what the call center industry is looking for and that is the fastest, most effective, and most affordable call center solution available. Vioteck provides hosted dialer solutions for exactly those reasons and has spent years developing and providing those services to large corporate entities, small sole proprietorships, political campaigns, not-for-profit agencies, and more. Vioteck’s Predictive Dialer allows call center representatives to dial out to 5 lines at a time, eliminates answering machines and busy numbers with its Advanced Answering Machine Protection, and has built-in real time reports that can be viewed directly from the dialer itself. There is no on-site dialer equipment required to run your call campaigns with Vioteck, and you will find that with a hosted dialer you will be able to do everything a system from Covad and Avaya can do and much more for a fraction of the price. With Vioteck’s hosted dialer lead and campaign management are made simple and you can easily upload spreadsheets and share contacts across campaigns. And with Vioteck there are no long-term contracts, just monthly service agreements. Get a free demo account from Vioteck today and see what makes Vioteck unique in call center solutions.
