by Vioteck Professional on February 21, 2012
If you are looking to scale your call center quickly, while still getting the best provider of dialer technology and services, then Vioteck has the solutions you need. Vioteck has developed a premium enterprise hosted call center suite that out performs most of the high end, and expensive, onsite predictive dialers in the market. With a hosted dialer system, such as the Predictive Dialer, your call center will be operating at maximum efficiency and increasing productivity the moment it is implemented. Since Vioteck’s systems are all hosted and web-based, not only can you run call campaigns without hardware or software, you will receive immediate service, provide within 24 hours of a start up request, which will allow you to make changes and grow fast. The Predictive Dialer is an Advanced Adaptive Algorithm with built-in Answering Machine Detection that will help your agents connect with more live clients and potential customers throughout their working day. You will even be able to see reports on your agents work in real time so that you can make adjustments to your campaign along the way or listen in to live calls without customers knowing so that you can guide your agents to be more successful. The Predictive Dialer program from Vioteck will be the most important and successful tool in your arsenal for call campaigns.