by Vioteck Professional on February 22, 2012
I worked for a large corporation running call centers for many years when I decided to form a business of my own. I understood implicitly the need for an effective and efficient call center, but I also knew what call centers are capable of thanks to Vioteck. The company I worked for had partnered with Vioteck to solve many of the problems they were experiencing with other call center systems, and after that the company had switched over to Vioteck’s hosted dialer. As a result, the first thing I did when I started my own business was contact Vioteck to sign up as a client. I have read many of the testimonials about Vioteck’s service and they are all 100% true in my experience, though what I would like to touch on is how the hosted dialer program allows for unsurpassed mobility. Thanks to Vioteck I have agents located all over the country that can work from home or an office, and I can run multiple campaigns from different locations simultaneously easily. Their dialer interface makes it extremely simple to manage all of my agents and campaigns and has resulted in exponential growth in sales and productivity. I am very grateful to Vioteck for their amazing call center solutions.