by Vioteck Professional on May 29, 2012
The hosted dialer, which uses VOIP technology, is the most innovative way to call center campaigns, allowing operations to be carried out quicker and more affordably than ever before.
The predictive dialer from Vioteck is part of the hosted dialer family, which means that instead of using hardware or software to run and manage call campaigns, you get a simple but highly-effective web-based system.
Instead of having to use your own servers, we allow you to use our servers so that you don’t have to worry about storage capacity and connectivity for all of your campaigns, you can quickly and easily run predictive dialer operations from anywhere, even running multiple campaigns from different locations at the same time.
The predictive dialer from Vioteck allows for easy viewing and sharing of reports, even making it not only possible but convenient to take a look at reports in CSV spreadsheet format in real-time, whether from the dialer interface itself or by emailing them to upper management or your agents for increased productivity through interconnectivity.
Managing your inbound/outbound call center has never been this easy. Sign up for a free hosted dialer account today and see the difference you can make in your call center.