by Vioteck Professional on January 20, 2012
Viotek is one of the leading providers of hosted dialer technology in North America. You and your company’s security is paramount to Vioteck, which is why our call center is located at a secure data center with a sturdy server infrastructure behind multiple levels of firewalls. The hosted Predictive Dialer and Auto Dialer systems provided by Vioteck are themselves a dialer cloud with a dedicated cluster of dialing servers, database servers, redundant database servers, web servers and application servers. The hosted dialing technology used by Vioteck allows for calls out to 5 lines for each available agent or call center representative. Our program goes through multiple steps to determine if a live person answers the phone, if the call goes to a voice mail message or answering machine, if the line is busy or if the number has been disconnected, at which point the program will direct the call to its desired location. Vioteck’s hosted voice broadcasting, automated dialing and predictive dialing systems offer unprecedented levels of productivity and increased sales. Not only is this system effective but it is also affordable due to the fact that the hosted dialer systems require no hardware or software. Choose Vioteck for all of your predictive and automated dialing needs.