by Vioteck Professional on December 19, 2011
A hosted Predictive Dialer system from Vioteck allows you to scale or update your call center quickly and affordably. You will no longer need any outdated hardware or software and will never have to worry about costly updating again. You will be capable of calling 500% more contacts than dialing manually and Advanced Answering Machine Detection allows you to leave pre-recorded messages for answering machines. allow your agents to work from home, and listen in live to agents on calls with customers to ensure quality without the customer ever knowing you are on the call with your agent. If all of your agents are on other calls you can even play a pre-recorded message before dropping any customer, which increases customer confidence. Setting up campaigns is easy and managing your leads is simple. You will also be able to easily manage Do Not Call List features. The systems provided by Vioteck can also be experienced with a free trial account so that you can be sure of your decision before making any commitment, and even when you do make a commitment you can do so with a monthly service agreement instead of having to sign a long-term contract. Managing your call center has never been this easy.