Real Time Predictive Dialer Analytics
by Vioteck Professional on May 2, 2012
One of the biggest benefits of using the hosted predictive dialer from Vioteck is that we provide a web-based interface with our system that allows you to view real time analytics while on a call campaign. But if that was all our hosted predictive dialer did, what would separate us from the rest?
Each of your call center representatives will be able to dial out to 5 lines simultaneously, which will allow your agents to increase their productivity 500% when compared to manual dialing. The predictive dialer will work to ensure that your agents spend more of their time on the phone with live contacts instead of spending most of their time waiting. You can even program the predictive dialer to leave pre-recorded messages when you do reach an answering machine or voice mailbox, so that your agents can move onto the next call while still delivering the message you want delivered to potential clients and customers.
Our flash-based interface is so intuitive that it can even deliver email messages directly to customers from the dialer system. With Vioteck’s predictive dialer you will be able to increase the growth of your call center exponentially, and all at a low monthly cost without any setup or startup fees. Try us today.
Predictive Dialing Call Center Solutions
by Vioteck Professional on May 1, 2012
You can manage your inbound and outbound call center easier than ever before with the predictive dialer from Vioteck. At Vioteck, we provide the top solutions and features that call centers have been waiting for. By choosing our hosted predictive dialer program you will be able to sell more effectively, as you and your agents will spend more of your time – in fact the majority of your time – on calls with live contacts instead of dialing out manually. Since our system uses Voice Over Internet Protocol technology, you will get real-time analytics visibility through the web-based interface, allowing you to adjust your campaigns at a moments notice to increase sales. You will be able to better track sales with our real-time reports, which are provided in CSV spreadsheet format. Add to that the ability to quickly and easily upload and manage leads, as well as create custom dispositions, and you have the most effective predictive dialer program on the market today. Try us out free of charge today and see what difference we can make.
Predictive Dialer Streamlines Call Center
by Vioteck Professional on April 30, 2012
I have explored many options for a call center and I have to say that, in my opinion, you really just can’t beat the services that Vioteck provides with their hosted dialer systems. I primarily use their hosted predictive dialer for my call center, but on the occasions when I have used their automated dialer I have been extremely impressed as well.
With the hosted predictive dialer I have increased the amount of time that my agents are on calls with real live customers, thanks to the Advanced Adaptive Algorithm that Vioteck uses. My agents spend 60% to 70% of their time talking to potential customers instead of dialing manually or waiting for calls to go through. Between the fact that Vioteck makes it extremely easy to upload large client lists with the click of a button into CSV spreadsheet format and the free setup and startup that I have never gotten from any other dialer provider company, I am exceptionally happy with the services that I receive from Vioteck and the low prices they provide them at. Thank you Vioteck for streamlining my call center and making it more effective and affordable.
Innovative Solution for Call Centers
by Vioteck Professional on April 27, 2012
The hosted predictive dialer solution from Vioteck will help you to increase your sales. Viotek is one of the leading hosted dialer providers in the world today and we provide services that are unmatched by companies that use hardware and software-based systems. Our call center is located at a secure data center with a sturdy server infrastructure behind multiple levels of firewalls for unparalleled security, so that you know you can run your call center without concern.
So what makes us different from hardware and software dialer providers? Our hosed dialer system is a dialer cloud with a dedicated cluster of dialing servers, database servers, redundant database servers, web servers and application servers. Our hosted dialer solution has advanced systematics that allows you to dial out to 5 lines simultaneously for every available call center representative or agent you have available. When dialing out our software determines whether a live person has answered your call, if your call goes to an answering machine or voice mailbox, or if the line is busy or the number has been disconnected. The call will then be rerouted to a new contact so that you can spend more of your time on the phone talking to live contacts instead of wasting time manually dialing or waiting for calls.
At Viotek we have the solution you have been searching for if you are in need of a new dialer solution to increase sales and productivity.
Benefits of Hosted Predictive Dialing
by Vioteck Professional on April 26, 2012
With a hosted predictive dialer from Vioteck you can streamline the work of your call center in order to expand and grow quickly and affordably.
With our hosted predictive dialer you receive low, flat monthly rates no matter how many calls you place, and you never have to pay costly set up fees, and with other companies charging between $500 and $1,000 PER AGENT that means huge savings right off the bat. Add to that the fact that at Vioteck we provide you not just with free setup and startup, but with free training and technical support as well and already this system has huge benefits.
The quality of our hosted predictive dialer services is second to none. Features of the hosted predictive dialer include, but are not limited to: custom dispositions, web-based dialer dials out to 5 lines simultaneously, you can seend an email to your contacts directly from the dialer, 3-way calling that will not terminate when agent hangs up, call back scheduling, and much, much more.
We are currently offering you the ability to try our hosted predictive dialer free of charge with a trial account. Sign up today and see for yourself exactly what the benefits of hosted predictive dialing are for you.
Why a Hosted Dialer?
by Vioteck Professional on April 25, 2012
The Vioteck hosted dialer system will allow you to streamline the process you and your agents go through when running call campaigns. The hosted dialer program that we use only requires a USB or general computer headset to run and works for any computer whether its a Mac, PC, or Linux machine.
With a hosted dialer from Vioteck it has never been easier to upload leads, view real-time statistics on your call campaign, maximize your talk time while minimizing wait time, expand and scale your operations, run multiple campaigns simultaneously, use intuitive three-way calling, create custom fields instantly, and much more.
Everything you need to run a successful and effective predictive or automated dialing campaign is located in the easy to use web-based interface, including separate portals for administration and agents, and the ability to choose the connection method that is most suitable to your needs.
Contact us today for more information on how to maximize the efficiency of your call center with a hosted dialer system.
Endless Uses for the Auto Dialer
by Vioteck Professional on April 24, 2012
If you are looking to connect with thousands of clients or customers in a matter of minutes then you need to use a hosted dialer program from Vioteck.
Many wrongly believe that this technology can only be used to serve business and political needs but it is capable of reaching millions of contacts in a single operation for any need you wish to fulfill.
The hosted dialer program from Vioteck can be used to manage your appointments and scheduling. Our hosted auto dialer solution automates your daily calls, in order to confirm appointments for your business or practice and helps to streamline your show ratio. Through the hosted auto dialer’s administration portal, you and/or your office manager will have the ability to properly manage your appointments and instantly send calls to confirm or reschedule appointments.
The auto dialer can also automatically call your list of contacts and ask them a series of up to 12 questions that they can respond to using their telephone’s keypad. You can then use this tool in order to carry out market research, telephone polls and surveys, and test new ideas by gathering opinions from the public.
Try Vioteck’s hosted auto dialer free of charge today by signing up for a trial account.
Hosted Automated Dialing Systems
by Vioteck Professional on April 23, 2012
I have been using automated dialing systems for a very long time and always been looking for the next big revolution in this technology to help me better reach a wider range of potential customers. It is only with Vioteck’s hosted automated dialing program that I have found the technological revolution that I have been waiting for. This hosted automated dialer program, which uses the latest Advanced Adaptive Algorithm to make call connections quicker, has a web-based interface that makes bulk voice messaging easier than ever, and uses Answering Machine Detection to make call campaigns more effective by eliminating busy numbers, disconnected numbers, and answering machines. With the ability to place tens of thousands of call simultaneously (several thousand calls per minute), I can reach a broader customer base in less time than ever before. I can even segment my call campaigns to focus on specific demographic groups and tailor my voice messages specifically for them. I strongly encourage anyone looking to improve the marketing, advertising, and awareness of their business to learn more about Vioteck’s hosted automated dialing program, which you can do now by simply signing up for a free account on their website.
Hosted Dialer as Marketing Tool
by Vioteck Professional on April 20, 2012
Using hosted dialer solutions from Vioteck offers you a great way to build, grow, and expand your business effectively and affordably.
The hosted auto dialer program is a great way for you to build and spread awareness about your up-and-coming business, because with an auto dialer you can prerecord a message in your own voice that lays out your business’s mission statement quickly effectively so that potential customers know that they can turn to you for the services and/or products that you provide. We make it easy at Vioteck with our web-based interface to place thousands of calls simultaneously so that you can reach millions of people in a single, affordable operation.
With our predictive dialer you can connect more efficiently with your clientele and build relationships with interested parties without having to rely on manual dialing. Our hosted predictive dialer places as many as 5 calls simultaneously and utilizes Advanced Answering Machine Detection in order to eliminate disconnected and busy numbers as well as answering machines so that you can spend more of your time communicating with real, live customers. In fact, with our predictive dialer you will spend at least 60 to 70% of your time talking to a live contact instead of spending most of your time placing calls manually.
Try our hosted dialer systems on a free trial basis today by signing up for an account now.
What Our Predictive Dialer Does For You
by Vioteck Professional on April 19, 2012
Are you thinking of switching from a hardware or software-based dialer to a hosted dialer? There are a great deal of benefits to switching to a hosted predictive dialer from Vioteck. First and foremost is the savings that your call center will reap; not only do we provide free setup within 24 hours of a request for startup, you won’t have to pay for updates on your software or repairs on your hardware because there isn’t any! All you pay is a flat, low monthly fee for service with unlimited calling in the United States and Canada. You get all of the the standard features you have come to expect from a predictive dialer, such as the ability to place up to 5 calls simultaneously per call center representative, but you also get assistance of our Answering Machine Detection, which goes through multiple steps to determine that your agent is connected to a live individual. You will also be able to drop pre-recorded messages into answering machines while moving onto other calls, avoid answering machines, busy numbers, and disconnected numbers. Your agents will even be able to send emails directly to customers from within the web-based predictive dialer interface. Contact Vioteck today so we can help you connect to more potential customers immediately.
