by Vioteck Professional on February 6, 2012
Are you looking for an alternative to your current phone list software? Vioteck offers a Predictive Dialer system that makes lead management easy without the need for software. Vioteck’s phone list program is hosted, which means that you will never have to worry about updating software or hardware at a high cost to you. With lead management features from Vioteck you will have: one step uploading, customizable column association, the ability to create your own custom database fields to match any CSV spreadsheet column, and so much more. Report management provides you with the ability to view real-time reports, which give you immediate feedback on how your call center is running and any areas of improvement you may want to explore. These reports are provided in CSV spreadsheet format and can be viewed directly within the easy to use interface or sent to a personal email account via a secure connection at a later time. And with the Predictive Dialer from Vioteck you will be able to create custom dispositions and set up custom database fields for you agents to see when they are on calls with your customers. There is no better call center solution than the Predictive Dialer system from Vioteck.