by Vioteck Professional on January 16, 2012
Hosted predictive dialing solutions from Vioteck provide you with the ability to dial out to 5 lines at a time per agent and goes through multiple steps to determine a live person has answered your call. With Vioteck’s Predictive Dialer you will be able to increase productivity five-fold and have your agents talking to live contacts 70% of the time they are making calls, but there is so much more to this hosted dialing solution than just that. The web-based interface, from which you will run your campaigns, provides easy lead management and contact uploading. The interface also makes reports exceptionally easy. Reports, which include graphs and statistics, are available for viewing in real-time or you can choose to have them emailed to your email account for later viewing. Either way you choose to view the reports, they are provided in CSV spreadsheet format so that you can share them with your company’s superiors or your team members so that they see how well they are doing or where they need to focus their efforts. Most importantly, when you share these reports with others, which you can do easily by emailing them to any email address directly from the interface, they are sent using a secure link so that your information is protected. Choose the Predictive Dialer from Vioteck and revolutionize your company’s call center.