by Vioteck on December 3, 2011
If you are looking for a way to scale your call center in a matter of hours instead of weeks then look no further than the Predictive Dialer system from Vioteck. I have been utilizing this method for hosted dialing for a little while now and I can tell you from personal experience that it just doesn’t get better than this. I have never experienced a system that is this efficient, effective, fast, convenient and affordable until I signed up with Vioteck. My agents can call up to 5 lines simultaneously and with the help of the Advanced Answering Machine Detection included in the Predictive Dialer system they are now talking to live contacts as much as 70% of the time they are making calls. Being able to work with a system that is entirely web-based and hosted also alleviates the stress and financial costs of using a system that is hardware and/or software based. All my agents have to do is sign on directly on Vioteck’s web page and they are instantly connected to the easy to use, flash-based interface. This system is affordable as well, with no long-term contract commitments, only a month to month service agreement, and flat rates for unlimited calling within the United States and Canada. I strongly recommend that you sign up for a free account with Vioteck today and experience the benefits I have experienced for yourself.