by Vioteck Professional on January 13, 2012
You probably already have all of the equipment you need to run the Predictive Dialer from Vioteck. Unlike most systems you do not need any software or hardware with the hosted Predictive Dialer program; all you need is a phone line or a computer headset to get going. Vioteck makes a point of not charging for services that should be free, which means that set up, start up, technical support and training are all provided without charge to you when you become a client. Hosted dialing is the technology that is driving driving the call centers of the largest corporations to growing small businesses. With Vioteck’s Predictive Dialer your agents can contact 5 lines per call and will allow administration to run multiple campaigns even from different locations. Lead management is made simple and easy with one step uploading of contacts and the ability to recycle any disposition on demand. And as a Vioteck client you will be able to create your very own custom database fields to match any column on a CSV spreadsheet. For every campaign you will be able to set up a DID for incoming calls or use one DID for multiple campaigns and those incoming calls are prioritized and routed to the first available agent.