by Vioteck Professional on February 13, 2012
Many call center providers use voice calling software and hardware for their services, which can become an expensive “solution” for call centers. Vioteck saw that call center technology needed a better a true solution and that is why they devised their system to be hosted and web-based. A hosted dialer system, such as the Predictive Dialer, allows call centers to make calls to their leads and customers faster, more efficiently and more effectively than competitors such as Covad and Avaya and at more affordable prices. Vioteck’s system is a Advanced Adaptive Algorithm that uses the latest Voice Over Internet Protocol technology to allow call center representatives dial out to 5 lines at a time, while going through an advanced process to identify and eliminate disconnected or busy numbers and answering machines. Not only does Vioteck provide free technical support and training for their systems, as well as free setup and startup within 24 hours, they also provide unlimited calling in the United States and Canada for low, flat monthly rates. The Predictive Dialer from Vioteck can help any call center expand their reach and increase their productivity in hours instead of weeks. Choose the Predictive Dialer from Vioteck for your call center needs.