by Vioteck Professional on January 11, 2012
So what is the benefit of choosing Vioteck over other companies offering dialing programs? All I know is that I have experienced many benefits from using hosted dialing solutions from Vioteck that I was unable to get from any other provider. The first major difference I noticed was the fact that set up was free with Vioteck. With other companies in the past there have been expensive costs for set up and start up that I did not experience with Vioteck. Even the solutions that I was looking into currently cost a bare minimum of $500 PER AGENT for setup, not to mention the costs of software updates or maintenance on hardware. Technical support with Vioteck is also provided free of charge as well as training and an initial trial account, which I used before I signed up for the system. That is what is so great about Vioteck, they provide the things that should be free for free and they can do so because their solution is 100% hosted and web-based, which other systems are not. Not only does this make their system more affordable it makes it even easier to use and manage. I suggest that if you are looking for a new way to run your call center that you choose Vioteck.