by Vioteck Professional on April 19, 2012
Are you thinking of switching from a hardware or software-based dialer to a hosted dialer? There are a great deal of benefits to switching to a hosted predictive dialer from Vioteck. First and foremost is the savings that your call center will reap; not only do we provide free setup within 24 hours of a request for startup, you won’t have to pay for updates on your software or repairs on your hardware because there isn’t any! All you pay is a flat, low monthly fee for service with unlimited calling in the United States and Canada. You get all of the the standard features you have come to expect from a predictive dialer, such as the ability to place up to 5 calls simultaneously per call center representative, but you also get assistance of our Answering Machine Detection, which goes through multiple steps to determine that your agent is connected to a live individual. You will also be able to drop pre-recorded messages into answering machines while moving onto other calls, avoid answering machines, busy numbers, and disconnected numbers. Your agents will even be able to send emails directly to customers from within the web-based predictive dialer interface. Contact Vioteck today so we can help you connect to more potential customers immediately.