by Vioteck Professional on April 18, 2012
I have been working in the call center industry for many years now and it has taken a very long time for me to finally see the necessary technology catch up to our needs, and that is thanks to Vioteck’s hosted dialer. Hardware and software dialers have never offered the speed and consistency that I have needed, and I know that many of my colleagues feel the same. Not only that, but hard and soft dialers can be too expensive for call center that are just looking to get started in the industry. Now you don’t have to pay thousands of dollars per agent to get the most effective, affordable, and reliable predictive dialer on the market, because Vioteck provides its hosted predictive dialer with free setup, startup and technical support. All that you will need is Internet access, a phone line, and a computer headset and you can run a successful call center from anywhere in the world, from a dingy basement to the most expensive office in the tallest building, with no agents or hundreds of them. This system offers you the best there is in predictive dialer technology.